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Voice AI agents for
D2Cs of India

Boost conversions and cut support costs with AI voice agents
Works 24x7 without scaling your team

See how it works
Glow
Glow
Use Cases

Put our agents to work as you grow

01

Cart dropoff recovery

Recover abandoned carts with human-like AI calls

AI agents call customers who added products to cart but didn't checkout to understand objections, answer questions, and close the sale.

Capabilities:
  • Handles product, price, delivery & trust objections in real-time
  • Listens empathetically and talks naturally
  • Works 24×7 in 10+ Indian languages without scaling ops teams
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02

AI Customer Support

Always-on voice support without growing headcount

Handle common D2C support queries like order status, returns, refunds, FAQs instantly via voice.

How it works:
  • Integrates with your CRM systems
  • Escalates only complex issues to humans
  • Zero wait time for customers
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03

Embedded voice shopping assistant

Let customers talk while browsing your website or app

Users can speak instead of scroll—ask about products, compare variants, or get recommendations.

Why it works:
  • Higher engagement than chat
  • Improves conversion by resolving concerns upfront
  • Feels like an optional in-store assistant
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04

Feedback that drives retention

Uncover customer pain points & understand what they truly want

Collect rich voice feedback post-purchase to understand what's working for your product or service and what's broken.

Why it works:
  • Customers speak more honestly than they type
  • Auto-tagged insights and themes
  • Actionable product & ops feedback
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05

User research and Concept testing

Validate ideas before you build them

Test out new concepts, packaging, creatives or run brand perception analysis. Learn what really sticks and what doesn't with your customers

Why it works:
  • 5-10 min natural voice conversations instead of surveys
  • AI probes why customers say yes/no, not just what they click
  • Insights auto-clustered by objections, price sensitivity & feature demand
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Channels

How conversations are triggered

01

Telephony Agent

Trigger outbound or inbound calls through dialler

Channel Telephony
02

In-App Agent

Embed voice agent on your app/website

Channel Embed
03

WhatsApp Voice Agent

Trigger calls through Whatsapp Business account

Channel WhatsApp
Who should use it?

Customer-focused Brands & Services

Avatar Growth

Growth & Operations Teams

Recover abandoned carts, reduce support costs, and boost repeat purchases with AI agents that call customers 24×7

Avatar CX

CX & UX Teams

Collect rich voice feedback on delivery, returns, and support experiences, auto-analyzed into actionable insights

Avatar PM

Product Managers

Run voice-based user research and concept tests to validate ideas before you build, at a fraction of the cost

Security

Security isn't a feature, it's a promise!

We understand the criticality of every phone number & byte of data you share with us.
Your data stays yours - secure, private, and never misused.

In Progress
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SOC 2 - Type II

In Progress
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ISO 27001

FAQs

Frequently Asked Questions

What is Ulookup?
Ulookup provides Voice AI agents built specifically for D2C brands in India. Our AI talks like a human and can handle thousands of calls simultaneously — helping you hear the voice of your customer at scale. The agents work 24×7 in 10+ Indian languages without scaling your ops team.
What use cases does Ulookup support?
You can use Ulookup for a range of D2C use cases: recovering abandoned carts through proactive outreach, providing 24×7 AI customer support, embedding a voice shopping assistant on your website or app, collecting post-purchase feedback, and running user research or concept testing — all through natural voice conversations.
How does the AI sound? Is it robotic?
Not at all. Our voice AI is designed to sound natural and human-like. It listens empathetically, responds contextually, and handles objections in real-time. The agents speak fluently in 10+ Indian languages, making conversations feel authentic and comfortable for your customers.
How do I deploy Ulookup agents?
You can deploy Ulookup agents through three channels: Telephony (for outbound and inbound calls via dialler), In-App (embed the voice agent on your website or mobile app), or WhatsApp (trigger voice calls through your WhatsApp Business account). Our agents also integrate with your existing CRM systems.
What happens to customer data and phone numbers?
Any phone numbers, emails, or identifiers you provide are used strictly for your campaign execution. They are not used for marketing, not sold, and not shared. We would only contact them with your explicit approval, and all data is handled in compliance with privacy and data-protection standards.
Do I get access to call recordings and transcripts?
Yes. You'll get full access to raw call recordings and transcripts. But you'll also get processed insights: auto-tagged themes, sentiment analysis, highlighted quotes, and actionable summaries — so you can quickly understand what's working and what needs attention without manually reviewing every call.
Team

Meet Our Team

We are a team of ex-founders and former operators from companies like Blinkit and Zomato
- joined by a bunch of unstoppable hustlers building with us their day jobs

Kartik

Kartik Gabra

Co-Founder, Ulookup
prev. Blinkit & Zomato (Eternal)

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Rushil

Rushil Rai

Co-Founder, Ulookup
prev. founder @ Skrate

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AI is changing the landscape,
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