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Voice AI suite for
Brands serving Bharat

Convert, support, and retain customers using AI agents
Hear the voice of your customer at scale

See how it works
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Piloted with the best
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Use Cases

Put our agents to work as you grow

01

Cart dropoff recovery

Recover abandoned carts with human-like AI calls

Capabilities:
  • Instantly calls and handles product, price & trust objections
  • Listens empathetically, talks naturally and recovers lost revenue
  • Works 24×7 in 10+ Indian languages
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02

AI Customer Support

Always available voice support without increasing calling ops headcount

How it works:
  • Handle common D2C support queries like order status, returns, refunds
  • Integrates with your CRM systems
  • Escalates only complex issues to humans
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03

Embedded voice shopping assistant

Let customers talk while browsing your website or app

Why it works:
  • Users can ask about products, compare variants, or get recommendations.
  • Proven higher engagement than chat
  • Improves conversion by resolving concerns upfront
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04

Post purchase Feedback calls

Drive retention by understanding customer pain points and suggestions

Why it works:
  • Collects rich voice feedback post-purchase to understand what's broken
  • Customers speak more honestly than they type
  • Provides actionable insights and themes for product & ops teams
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05

User research and Concept testing

Validate ideas before you build them

Why it works:
  • Test out new concepts, packaging or run brand perception analysis
  • Insights auto-clustered by objections, price sensitivity & feature demand
  • AI probes why customers say yes/no, not just binary survey like answers
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Channels

How conversations are triggered

01

Telephony Agent

Trigger outbound or inbound phone calls

Channel Telephony
02

In-App Agent

Embed voice agent on your app/website

Channel Embed
03

WhatsApp Voice Agent

Trigger calls through Whatsapp Business

Channel WhatsApp
Who should use it?

Customer obsessed Brands

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D2C Brands

Selling products directly through their website

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B2C Companies

Selling products or services directly to customers

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Quick Service Brands

Selling products or services hyperlocally at speed

Security

Security isn't a feature, it's a promise!

We understand the criticality of every phone number & byte of data you share with us.
Your data stays yours - secure, private, and never misused.

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SOC 2 - Type II

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FAQs

Frequently Asked Questions

What is Ulookup?
Ulookup provides Voice AI agents built specifically for D2C brands in India. Our AI talks like a human and can handle thousands of calls simultaneously — helping you hear the voice of your customer at scale. The agents work 24×7 in 10+ Indian languages without scaling your ops team.
What use cases does Ulookup support?
You can use Ulookup for a range of D2C use cases: recovering abandoned carts through proactive outreach, providing 24×7 AI customer support, embedding a voice shopping assistant on your website or app, collecting post-purchase feedback, and running user research or concept testing — all through natural voice conversations.
How does the AI sound? Is it robotic?
Not at all. Our voice AI is designed to sound natural and human-like. It listens empathetically, responds contextually, and handles objections in real-time. The agents speak fluently in 10+ Indian languages, making conversations feel authentic and comfortable for your customers.
How do I deploy Ulookup agents?
You can deploy Ulookup agents through three channels: Telephony (for outbound and inbound calls via dialler), In-App (embed the voice agent on your website or mobile app), or WhatsApp (trigger voice calls through your WhatsApp Business account). Our agents also integrate with your existing CRM systems.
What happens to customer data and phone numbers?
Any phone numbers, emails, or identifiers you provide are used strictly for your campaign execution. They are not used for marketing, not sold, and not shared. We would only contact them with your explicit approval, and all data is handled in compliance with privacy and data-protection standards.
Do I get access to call recordings and transcripts?
Yes. You'll get full access to raw call recordings and transcripts. But you'll also get processed insights: auto-tagged themes, sentiment analysis, highlighted quotes, and actionable summaries — so you can quickly understand what's working and what needs attention without manually reviewing every call.
Team

Meet Our Team

We are a team of ex-founders and former operators from companies like Blinkit and Zomato
- joined by a bunch of unstoppable hustlers building with us their day jobs

Kartik

Kartik Gabra

Co-Founder, Ulookup
prev. Blinkit & Zomato (Eternal)

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Rushil

Rushil Rai

Co-Founder, Ulookup
prev. founder @ Skrate

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AI is changing the landscape,
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